Hillcrest COVID-19 Call Center
Hillcrest HealthCare System has an established COVID-19 Call Center. Operators are available Monday - Friday, from 8 a.m. to 5 p.m. to answer patient questions, provide support and connect them to a provider. The Call Center line is 918-574-0920.

(918) 341-2556

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As the temperatures drop and the days get shorter, the possibility of dangerous winter storm conditions rise. Winter storms can consist of strong winds, sleet, freezing rain, frigid temperatures, heavy snow and icing, and are known for immobilizing entire areas in a short amount of time. While there are several parts of the country that are acclimated to dealing with harsh winter conditions, many aren’t, leaving some in a state of panic.

Hospital receives Healthgrades 2017 Patient Safety Excellence Award

Claremore, Okla. (Oct. 3, 2017) – Hillcrest Hospital Claremore has announced that it is a recipient of the Healthgrades  2017 Patient Safety Excellence Award, a designation that recognizes superior performance in hospitals that have prevented the occurrence of  serious, potentially avoidable complications for patients during hospital stays.

Through its Silver Elite program, Hillcrest Hospital Claremore hosted a Medicare education event on Tuesday, Sept. 26, at the Claremore Conference Center.

Thank you to everyone who made the event possible.

If you missed the event but have questions about Medicare, please visit //www.hillcrest.com/medicare/

For information about upcoming events, go to //www.silverelite.org/events

Written by Nina Johnston, mother of former patient Felicia Johnston.

Dear ICU,

I would like to thank all the ICU nurses, therapists and all who worked with Felicia [Johnston] from April 16 – 28 of this year.. Thank you all for your special care, patience and explaining what you were going to do. Your kindness made her time in the hospital a little bit easier.

It’s that time of year again; time when the days are longer and outdoor temperatures start to rise. With the cold weather behind us, we can begin to enjoy the perks of spring. Many are drawn to fun and relaxing outdoor activities during this time of the year; however, spring is also a season of unstable weather.

There are three things Hillcrest Hospital Claremore radiology manager Leslie Maner, R.T. (R) (M), ARRT, says she looks for in potential new team members that stand out among other qualities and skills. They are three things that embody how she delivers care for patients and leads her team – driving not only the patient experience, but also the employee experience.  “The most important priorities are patient care, patient satisfaction and teamwork,” Leslie explains.

Ericha Lowe had a variety of work experience outside of health care prior to joining Hillcrest Hospital Claremore as the staffing coordinator in October. In this role, she is responsible for ensuring nurse staffing levels in all departments of the hospital for the day and night shifts provide the right amount of coverage for patient care. Every day is different and presents new challenges. For Ericha, it is more than calling nurses and scheduling shifts. It is the first opportunity to really help patients.

“You’re sitting there listening and until they called my name, it hadn’t even registered that it could be me,” Hillcrest Hospital Claremore CEO David Chaussard says of the moment sitting in a quality meeting with fellow CEOs and CNOs from across Ardent Health Services where he was recognized as Ardent’s 2015 CEO of the Year. “I was very surprised – shocked!” A nursing career with roots in his childhood experiences visiting his family practitioner took David around the world, found a home in Claremore and the admiration of his peers in health care.